Jan 7, 2011

Blog Contest: Talk Di Things @NCBJA

So, I think NCB is an okay company, sorta sneaky, but the staffers are nice, CSR's all seem knowledgeable.


Questions to the bank:
  • Closing hours.. 2:30pm whats up with that? Whats so special about Friday's..
  • Why do we need 2 references to open a bank account?? seriously.. are you gonna refuse a client otherwise? Imagine websites asking for references to open an acc.
  • Dual currency ATM's... Only 2 in Kingston i think? Not sure where they're located..
  • What do you do when an ATM "eats your card".. *I dont think alot people would know what to do 
  • Calling the 1-800 number from a cellphone... hope that's something ya'll plan to sort out with LIME. I don't see why i need to be paying for that.
  • Bank charges... unnu sorta 'teif' still - Samuda soon sort unnu out though, lol
  • Loans and contract workers *no help given whatsoever, needs a paragraph.
  • Loans and collateral.. you folks should encourage high school students to buy cars, houses or land with the first money they get.. Clarks and cake soap 
  • Repossessed vehicles - lets say you have a Benz on the lot, a person owes you $500k.. is it auctioned at that price or the original price.. $10,000,000 etc.. (Let me know)
  • I absolutely HATE that i cannot request a temporary credit limit increase (credit card) 
  • ^^Would a Debit Credit Card solve this issue?? Ya'll might need to look into that...
  • And whats up with M. Lee Chin and the Presidential Helicopter?!?
  • LoL, seriously where is this guy flying to everyday? I mean the potholes bad.. but not that 


Suggestions:
  • Free WiFi at all branches 
  • ATM's listed in Google Maps would be convenient
  • Need an ATM in Red Hills Square. Pricemart & Red Hills Mall pretty far if your on the hill.

Safety:
ATM :: Springs Plaza - shouldnt it have the swiping thingy on the door?
The ATM near Michi (Boulevard) def. needs a lock
Loans:
Most companies now prefer to lay off permanent staff and employ contractors.. or re-hire permanents as contractors. Hmm, no good if you need a loan, but maybe if you work your ass off for 6-10 years or more you might make it on staff.
The risk taking entrepreneur; you might think your gonna get that loan, your excited, solid business plan, know you can settle the loan before the time, been to some expo's (Y.E.A, etc.) don't waste your time, go buy a car, use it as collateral.

I do think it was nice of them to offer redundant staff members up to $10,000,000 to start their own businesses. Too bad for the customers who only needed a fraction. Sucks if you don't own a home, car, land, guarantors, helicopter 

Did contractors make that shortlist though?? sorta unlikely i think.. but who knows

494 :: More words than i wanted to use, hmm -_-

20 comments:

Anonymous said...

I agree

Anonymous said...

you need to check out atm at their portmore branch that door doesnt close with a lock

Anonymous said...

i could provide some answers but ill let the bank handle that

but .... seriously!! wen we close at 2:30pm we dont leave until at least 5pm most days. and depending on the workload we may leave later. on fridays when we close at 4pm we are at work until at least 6:15pm. so ... longer opening hours may suit some customers but it would much more difficult on staff members and it would be more costly for the bank (staff costs, utilities, etc).

trust me ... its one of the worst feelings when you are already leaving work late the day before a holiday and customers are cursing and carrying on because we didnt close later. its like bank staff dont have lives outside of work!

Unknown said...

Oh okay.. guess i can live with that answer.

Anonymous said...

thanks :)

be sure to let me kno if a rep from the bank actually addresses ur concerns

Anonymous said...

they already have Branches & ATMs listed out on Google Maps

it works on blackberry too.

http://www.jncb.com/locations

Unknown said...

That's new.... thanks for the tip Anonymous. I did a search in Google Maps for "ATM" and found a bunch of them. By default it searches for "ATMS"

"NCB" didn't show alot of results.. so i guess that's something that could be improved.

Unknown said...

So what about the Dual currency ATMs??

Where are those located..

Jamaipanese said...

my biggest problem is apparently anybody that works at NCB can access customers records and transactions. A former friend of mine seems to take great pleasure in telling me and others when and where we buy stuff, withdraw money or even eat fast food!

Unknown said...

^^ Mini Gundams, you eat at Japanese restaurants, weekly trips to Japan, & maybe some pron?? lol...

No comment on that one tho..

Anonymous said...

not all staff members have direct access to customer records. but in any case, even if u can peruse customer's records (which u shouldnt be doing), under no circumstances should u disclose customer information to anyone.

if u or anyone that ur former friend speaks to wanted to spite ur friend, all they'd have to do is report the person and they'd face disciplinary action.

Deidriawatt said...

Your too Funny *presidential helicopter  lol.. i admire the collective and critical reasoning behind your article Though ! thumps up ! 

Don G said...

Thank you! 

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